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SUPPLY CHAIN MANAGEMENT

Executive Briefings


Program Scope

The Executive Briefing is a senior management overview of the eight essential business processes that comprise the GSCF Supply Chain Management framework. These processes must be implemented cross-functionally and with key customers and suppliers in order to create the maximum value for customers, shareholders and other stakeholders. It also includes a session on the GSCF partnership model that is being used by major corporations to structure relationships with key customers and suppliers.
Executives from leading-edge companies and researchers from the Fisher College of Business at the Ohio State University worked for fifteen years to develop the supply chain management framework and the processes presented in this Program. We view supply chain management in the context of total business rather than within a single function such as logistics or manufacturing.
Seating is limited to 25 executives per course: register today.

The GSCF Supply Chain Management Framework

Increasingly, supply chain management is being viewed not as a business function but as a business approach used to transcend traditional functional boundaries. Supply chain management is the integration of key business processes from end user through original suppliers, that provides products, services, and information that add value for customers and other stakeholders. It focuses on the management of the relationships between firms in the supply chain. Because these relationships can be complex, all business functions need to be involved.

The focus at this seminar is on a process-oriented framework that was developed by academics and executives associated with The Global Supply Chain Forum at the Fisher College of Business.

The key business processes are:

* Customer relationship management
* Customer service management
* Demand Management
* Order fulfillment
* Manufacturing flow management
* Supplier relationship management
* Product development and commercialization
* Returns management

Customer relationship management and supplier relationship management form the linkages in the supply chain and the other six processes are coordinated through these linkages.

The framework described in this book and taught in our seminars is built on eight key business processes that are both cross-functional and cross-firm in nature. Each process is managed by a cross-functional team, including representatives from finance, marketing, logistics, production, purchasing, research and development, and sales.

For more information on the supply chain management framework and the eight essential supply chain management processes presented in this Program, please visit the Supply Chain Management Institute website at: http://scm-institute.org/.

Upcoming Events
Dates
Locations
Remarks

September 11, 2007

Boston, Massachusetts

Registration

Register now on-line!

Contact Information
Program Director
Program Information

Douglas M. Lambert, PhD
The Raymond E. Mason Chair
in Transportation and Logistics
Fisher College of Business
The Ohio State University
2100 Neil Ave., Rm 506
Columbus, OH 43210
614-292-0331
614-292-0440 Fax

Shirley Gaddis
Assistant Director
The Global Supply Chain Forum
The Ohio State University
2100 Neil Ave., Rm 506
Columbus, OH 43210
614-292-0331
614-292-0440 Fax