Supply Chain Management Program
Ponte Vedra Beach, Florida - April 19-23, 2010
The Supply Chain Management Program will be held April 19-23, 2010, at the Hilton Garden Inn in Ponte Vedra Beach, Florida. The
fee includes lodging at the Hilton Garden Inn in Ponte Vedra Beach,
Florida (Check in on Sunday, April 18, 2010 Check out on
Friday, April 23, 2010). Visit the Hilton Garden Inn website for more
information on guest accommodations, directions to the hotel and a
list of their amenities:
Hilton Garden Inn Jacksonville/Ponte
Vedra
Tentative Agenda
Monday, April 19, 2010 |
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8:00 a.m. 8:30 a.m. |
Registration and Continental Breakfast |
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8:30 a.m. 9:00 a.m. |
Welcome and Introductions |
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9:00 a.m. 10:30 a.m. |
Supply Chain Management
|
Doug Lambert |
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11:00 a.m. 12:30 p.m. |
Measuring the Profitability of Customers and Suppliers
|
Doug Lambert |
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12:30 p.m. 2:00 p.m. |
Lunch |
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2:00 p.m. 3:30 p.m. |
Customer Relationship Management
|
Doug Lambert |
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4:00 p.m. 5:00 p.m. |
Supplier Relationship Management
|
Doug Lambert |
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6:00 p.m. 8:00 p.m. |
Reception and Dinner |
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Tuesday, April 20, 2010 |
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8:00 a.m. 8:30 a.m. |
Continental Breakfast |
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8:30 a.m. 9:30 a.m. |
Customer Service Management
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Mike Knemeyer |
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9:45 a.m. 10:45 a.m. |
Demand Management
|
Keely Croxton |
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11:00 a.m. 12:00 noon |
Order Fulfillment
|
Keely Croxton |
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12:00 noon - 1:00 p.m. |
Lunch |
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1:00 p.m. 2:00 p.m. |
Manufacturing Flow Management
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Mike Knemeyer |
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2:15 p.m. |
Group Case Work |
Doug Lambert, Keely Croxton |
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Dinner on your own |
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Wednesday, April 21, 2010 |
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8:00 a.m. 8:30 a.m. |
Continental Breakfast |
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8:30 a.m. 9:30 a.m. |
Product Development and Commercialization
|
Mike Knemeyer |
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9:45 a.m. 10:45 a.m. |
Returns Management
|
Doug Lambert |
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11:00 a.m. 12:00 noon |
Conducting Assessments of the Supply Chain Management Processes
|
Keely Croxton |
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12:00 noon - 1:00 p.m. |
Lunch |
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1:00 p.m. 2:00 p.m. |
Implementing and Sustaining the Supply Chain Management Processes
|
Doug Lambert |
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2:15 p.m. |
Group Case Work |
Doug Lambert, Keely Croxton |
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Dinner on your own |
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Thursday, April 22, 2010 |
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8:00 a.m. 8:30 a.m. |
Continental Breakfast |
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8:30 a.m. 10:00 a.m. |
Modeling the Integrated Supply Chain
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Keely Croxton |
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10:30 a.m. 12:00 noon |
Developing Supply Chain Metrics
|
Doug Lambert |
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12:00 noon - 1:00 p.m. |
Lunch |
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1:00 p.m. 2:00 p.m. |
Supply Chain Mapping
|
Doug Lambert |
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2:15 p.m. |
Lean Thinking and Supply Chain Management
|
Gary Ridenhower |
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3:30 pm |
Developing and Implementing Partnerships in the Supply Chain
|
Doug Lambert |
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6:00 p.m. 8:00 p.m. |
Reception and Dinner |
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Friday, April 23 2010 |
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8:00 a.m. 8:30 a.m. |
Continental Breakfast |
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8:30 a.m. 10:00 a.m. |
Implementing Supply Chain Management
|
Gary Ridenhower |
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10:15 a.m. 12:15 p.m. |
Panel Discussion and Seminar Wrap-Up |
Keely Croxton |
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12:15 p.m. 1:15 p.m. |
Lunch |
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Program Faculty
Keely Croxton is Associate Professor of Logistics at The Ohio State University. Her research interests are at the intersection of optimization and supply chain management. She is interested in developing and applying mathematical models in the supply chain and the implementation of supply chain management processes. While at MIT, she was the recipient of a National Science Fellowship and an Eisenhower Fellowship from the Department of Transportation. Dr. Croxton received her Ph.D. from the Operations Research Center at MIT.
A. Michael Knemeyer is an Assistant Professor of Logistics at the Fisher College of Business, The Ohio State University. Michael received a BSBA in Business Logistics and Marketing from John Carroll University, where he was named the Outstanding Logistics Student in his graduating class. His Ph.D. is from the University of Maryland, where he majored in Business Logistics, and minored in Marketing and Research Methods. Michaels research focuses is on supply chain relationships. His work has been published in Harvard Business Review, Transportation Journal, Journal of Business Logistics, and International Journal of Physical Distribution and Logistics Management.
Douglas M. Lambert is the Raymond E. Mason Chair in Transportation and Logistics and Director of The Global Supply Chain Forum at The Ohio State University. Dr. Lambert has served as a faculty member for over 500 executive development programs in North and South America, Europe, Asia and Australia. He is the author or co-author of seven books and more than 100 articles, including one on partnerships in the December 2004 Harvard Business Review. In 1986, Dr. Lambert received the CLM Distinguished Service Award for his contributions to logistics management. He holds an honors BA and MBA from the University of Western Ontario and a Ph.D. from The Ohio State University.
Gary J. Ridenhower recently retired from his role as Supply Chain Platforms Strategy Development Director after 36 years with a major Corporation. Previously, he was responsible for logistics technology, distribution, customer service, pricing and contract administration, and accounts receivable administration for three divisions. His group interacted with other organizations to meet customer service requirements and maximize asset utilization. He has worked on the development and implementation of Corporate global supply chain strategy. Mr. Ridenhower has a wide range of experience having worked in different functions in several different operating units. He graduated from Dickinson State College in North Dakota and holds a BS degree in Mathematics and Accounting. He is a member of the Council of Supply Chain Management Professionals.
Comments from Past Participants
Great seminar with relevant material.
A lot of value in context.
I gained a great deal. I will promote this course within my
company.
Great course both information and
dialogue.
Program Cost
The Program fee is $5,350.00 USD. Program fees include hotel for five nights, reception and dinner on the first and last evenings; breakfast, lunch, and breaks each day, a copy of Supply Chain Management: Processes, Partnerships, Performance a comprehensive notebook of seminar materials, as well as a certificate of completion of the program. Other meals will be the responsibility of the participant.
If you must cancel your registration for any reason, a refund of fees less a $750.00 non-refundable deposit will be made, if your cancellation is not received in writing before April 05, 2010. No refunds can be made for cancellations after that date; however, substitution of attendees can be made up to April 15, 2010. Members of the Council of Supply Chain Management Professionals (CSCMP) may attend the Program at a discounted rate. Please call the Program office at (614) 292-0331 for details.
Program content is subject to change without notice. The University reserves the right to cancel the program, in which case a full refund would bemade. Travel and any miscellaneous costs are, of course, the responsibility of each participant. The University assumesno responsibility for airline reservation cancellation penalties.
Registration
You may register by fax, telephone, or online. Prompt written confirmation of registration will be sent. Program class size is limited, and registrations will be accepted on a first-come, first served basis.
Contact Information
Program Director |
Program Information |
|
Douglas M. Lambert, PhD |
Shirley Gaddis |
