Aravind Chandrasekaran

Dr. Aravind Chandrasekaran (AC) is the Fisher Distinguished Professor in Operations and Business Analytics at the Fisher College of Business, The Ohio State University. He received his PhD in Operations and Management Sciences from the University of Minnesota. Dr.Chandrasekaran’s research investigates innovation, learning and knowledge creation issues in a variety of industries including high-tech R&D, manufacturing and health-care delivery. In recent years, he has begun to study the challenges involved in developing patient-centric healthcare models by conducting field experiments in collaboration with several physician and nursing leaders in the United States.  His research has been published in all top OM journals including Management Science, Manufacturing & Service Operations Management (MSOM), Journal of Operations Management, Production and Operations Management, as well as other premier journals including Information Systems Research, Journal of General Internal Medicine, Journal of Surgical Research and Harvard Business Review. His research has won several awards including the 2017 Poets and Quants 40 Under 40 Top Business School Professors in the world, 2012 INFORMS-Industry Studies Best Paper Award, 2013 Carol J. Latta Emerging Leadership Award for Outstanding Early Career Scholar by the Decision Sciences Institute and 2015 Pace Setters Award for Research.

Dr. Chandrasekaran currently serves as the Associate Dean for Graduate Programs and Executive Education at the Fisher College of Business. He oversees all the graduate programs including Full-time MBA, Working Professional MBA, Specialized Masters as well as executive masters programs including EMBA, the Master of Business in Operational Excellence (MBOE) and non-degree executive education. He has developed several custom teaching and research programs for organizations such as Tata Consultancy Services (TCS), Ford Motor Company and Zimmer. He has won several teaching awards including the 2016 & 2012 Best Outstanding Core Professor Award (WPMBA), as well as the 2013 Pace Setter Award for Teaching Excellence.  

 In terms of external service, Dr. Chandrasekaran currently serves as the Department Editor for the Intervention-Based Research Department at JOM, and Senior Editor at POMS.  He also served as track chairs at several conferences including POMS, INFORMS and DSI. He reviews frequently for several leading academic journals including Management Science, Administrative Science Quarterly, Organization Science, MSOM, Decision Sciences and Journal of Marketing and Health Service Research.

Awards

• Chan Hahn Best Paper (Academy of Management) (2021) 
• Poets and Quants Best 40 Under 40 Professors (2017)
• Outstanding Core Professor (2016)
• Pace Setters Research Award (2015)
• Carol J. Latta Award for Outstanding Early Career Scholar (awarded by DSI)  (2013)
• Winner of INFORMS – ISA Best Paper Award (2013)
• Daniel Westerbeck Graduate Teaching Excellence Award (2013)     
• Outstanding Reviewer for Decision Sciences Journal  (2012)
• Outstanding Core Professor in WPMBA Program (2012)

Areas of Expertise

• Product and Process Innovation

•  Healthcare Operations 

• Operations Strategy 
• Knowledge Management
• Multilevel Issues in Operations Management

Published Books 

• Business Data Ethics: Emerging Models for Governing AI and Advanced Analytics (Dennis Hirsch, Aravind Chandrasekaran, Tim Bartley, Piers Turners). Springer Book Series (2023) 
• Intervention Based Research in Operations Management (Aravind Chandrasekaran, Rogelio Oliva and Fabrizio Salvador) Foundations and Trends in Technology, Information and Operations Management Series. Now Publishers 2023.  

Published Articles

• McKie, E. A. Chandrasekaran, S. Venkataraman 2024. How do Curbside Feedback Tactics Impact Households' Recycling Performance? Evidence from Community Programs. Forthcoming Production and Operations Management
• Anderson. E., A. Chandrasekaran. 2024. How to sustain healthcare process improvement in heterogenous teams? Evidence from a systems dynamics model. Forthcoming Production and Operations Management
• Bendoly, E., A. Chandrasekaran, M. Lima, R. Handfield, S.Roscoe. 2023. The Role of Generative Design and Additive Manufacturing Capabilities in Developing Human-AI Symbiosis. Forthcoming Decision Sciences
• Peng, X., Y. Ye, X. Ding, A. Chandrasekaran. 2023. The impact of nursing staffing on turnover and quality: An empirical examination of nursing care within hospital units. Forthcoming Journal of Operations Management
• Lan Y., A. Chandrasekaran, Gordia, D., D. Walker. 2022. Collaboration Structures in Integrated Healthcare Delivery Systems: An Exploratory Study of Accountable Care Organizations. MSOM, 24(3) 1796-1820
• Pan, M., A. Chandrasekaran, J. Hill, M. Rungtusatham. 2022. Multidisciplinary R&D Project Success in Small Firms: The Role of Multi-Project Status and Project Management Experience. Forthcoming at Production and Operations Management  
• Chun, Y., S. Harris, A. Chandrasekaran, K. Hill 2022. Improving Care Transitions with Standardized Peer Mentoring: Evidence from Intervention Based Research Using Randomized Control Trial. Journal of Operations Management 68(2) 185-214 
• Lan Y., Gordia, D., A. Chandrasekaran. 2022. Ancillary Cost Implications of Physicians Multisiting and Inter-Organizational Collaboration during Healthcare Delivery.  Production and Operations Management 31 (2) 561-582 
• Basole, R., E. Bendoly, A. Chandrasekaran, K. Linderman 2022. Visualization in Operations Management Research. INFORMS Journal of Data Science
• Ye, Y, D. Peng, D. Xing, A. Chandrasekaran 2022. Cost- Quality Tradeoff In Nurse Staffing: An Exploration of US Hospitals Facing Market Competition. International Journal of Operations and Production Management
• Lampman, M., A. Chandrasekaran, Shah, N., Brenda M., Giblon R., M. Tumerman, B. Staats., P. Ward, D. Rushlow. 2021. Optimizing huddle engagement through leadership and problem solving within primary care: results from a cluster-randomized trial. Journal of General Internal Medicine 36(8) 2292-2299
• Anand, G., A. Chandrasekaran, L. Sharma 2021.  Sustainable Process Improvement: Evidence from Intervention-Based Research. Forthcoming at Journal of Operations Management 
• Lan, Y., B. Massimino, J. Gray, A. Chandrasekaran. 2020. The Effects of Product Development Network Position on Product Performance and Confidentiality Performance. Forthcoming at Journal of Operations Management
• Chandrasekaran, A., De Treville, S., Browning T., 2020. Intervention Based Research – What, Where and How to Use in Operations Management. Forthcoming at Journal of Operations Management
• Madiedo, J.P., Chandrasekaran, A. and Salvador, F., 2020. Capturing the Benefits of Worker Specialization: Effects of Managerial and Organizational Task Experience. Production and Operations Management, 29(4), pp.973-994.
• Sharma, L., Chandrasekaran, A. and Bendoly, E., 2020. Does the Office of Patient Experience Matter in Improving Delivery of Care?. Production and Operations Management, 29(4), pp.833-855.
• Choo, A.S., Chandrasekaran, A. and Chinaprayoon, C., 2020. The Role of Domestic and Foreign Knowledge Inflows on the Relationship between R&D Portfolio Mix and Innovation Outcomes: An Empirical Study of Manufacturing Firms in an Emerging Economy. Decision Sciences, 51(2), pp.349-394.
• Kale, S., Chandrasekaran, A., Kullgren, J., Moline, T., Hritz, C., Russell, D. and Mortazavi, A., 2020. Impact of Team-Based Care Models: A Lean Six Sigma Strategy to Improve Palliative Team Effectiveness and Reduce 30-Day Readmissions. Journal of Pain and Symptom Management, 59(2), pp.510-511.
• Chandrasekaran, A., Toussaint, J., 2019. Creating a culture of Continuous Improvement. Harvard Business Review Digital Article.
• Chandrasekaran, A., Linderman, K., Sting, F., 2018. Avoiding epistemological silos and empirical elephants in OM: How to combine empirical and simulation methods? Journal of Operations Management 63 1-5
• Branda, M., Chandrasekaran, A., Tummerman, M., Ward P., Staats, B., Shah N., Lampman, M., Rushlow, D., 2018. Optimizing huddle engagement through leadership and problem solving within primary care: A study protocol for a cluster randomized trial.  Trials 19(1) 536
• Anderson, E., Chandrasekaran, A., , Davis-Blake, A., Parker, G. 2018. Managing Distributed Product Development Projects: Integration Strategies for Language and Time-Zone Barriers.  Information Systems Research 29(1) 42-69
• Briggs, K., Sharma, L., Chandrasekaran, A., Finefrock, D., 2018. The effect of a hybrid training program on improving nurse communication skills: A Field Experiment. Journal of Nursing Management 49(2) 51-53. 
• Van Aken, J., Chandrasekaran, A., Halman, J. 2017. Conducting and Publishing Design Science Research: Inaugural essay of the design science department. Journal of Operations Management. 47-48, 1-8
• Chandrasekaran, A., Anand, G., Sharma, L., Pesavento, T., and Hauenstein, M., and Moffat-Bruce, S. 2016. The Role of In-Hospital Care Quality in Reducing Anxiety and Readmissions of Kidney Transplant Recipients." Journal of Surgical Research 205 (1), 252-259.. 
• Senot, C., Chandrasekaran, A., and Ward, P. 2016. "Pursuing Conformance and Experiential Quality during the Delivery of Healthcare: Evidence from Multiple-Case Studies in U.S. Hospitals. ." Journal of Operations Management 42-43 62-79.
• Sharma, L., Chandrasekaran, A., Boyer, K., and McDermott, C. 2016. "The Impact of Health Information Technology Bundles on Performance: An econometric study." Journal of Operations Management 41, 25-41
• Chandrasekaran, A., Linderman, K., Sting, F., and Benner, M. 2016. "Managing R&D project shifts in high-tech organizations: Multi-method study." Production and Operations Management 25(3):390-416
• Senot, C., Chandrasekaran, A., Ward, P. 2016. "Combining Routines in Healt Care Delivery: An Investigation of Hospitals' Performance Path." Production and Operations Management 25(3):458-476
• Senot, C., Chandrasekaran, A., Ward, P., Tucker, A., Moffat-Bruce, S. 2016. "The impact of combining conformance quality and experiential quality on readmissions and cost performance," Management Science 62(3):829-848
• Chandrasekaran, A., Linderman, K., Schroeder, R.G.2015. "The Role of Project and Organizational Context in Managing High-Tech R&D Projects," Production and Operations Management 24(4)560-586
• Chandrasekaran, A., Linderman, K., 2015. "Managing Knowledge Creation in High-Tech R&D Projects: A Multi-method Study," Decision Sciences 46(2), 267-300.
• Claire, S., Chandrasekaran A., 2015. "What has the highest impact on the readmission rates?" Harvard Business Review (a joint collaboration between HBR-NEJM) 
• Mishra, A., Chandrasekaran A., MacCormack, A., 2015. "Collaboration in Multi-Partner R&D Projects: The Impact of Partnering Scale and Scope."  Journal of Operations Management 33-34, 1-14. Lead Article
• F. Salvador, A. Chandrasekaran, and T. Sohail, "Product Configuration, Ambidexterity and Firm Performance in the Context of Industrial Equipment Manufacturing," Journal of Operations Management 32, no. 4 (2014): 138-153.
• M. Gadkari, A. Chandrasekaran, "The Emergency Department (ED) at the Burton Group of Hospitals - Application of Lean and Value Stream Mapping," Operations Management Education Review 6 (2012): 59-78. 
• A. Chandrasekaran, C. Senot, K. Boyer, "Process Management Impact on Clinical and Experiential Quality: Managing Tensions Between Safe and Patient-Centered Healthcare," Manufacturing and Service Operations Management 14, no. 4 (2012): 548-566.
• A. Chandrasekaran and A. Mishra, "Task Design, Team Context and Psychological Safety: An Empirical Analysis of R&D Projects in High Technology Organizations," Production and Operations Management 21, no. 6 (2012): 977-996.
• A. Chandrasekaran, K. Linderman, and R.G. Schroeder, "Antecedents to Ambidexterity Competency in High-Technology Organizations," Journal of Operations Management 30, nos. 1-2 (2012): 134-151.
• K. Linderman, and A. Chandrasekaran, "The Scholarly Exchange of Knowledge in Operations Management," Journal of Operations Management28, no. 4 (2010): 357-366. 
• R. Shah, A. Chandrasekaran, and K. Linderman, "In Pursuit of Implementation Patterns: The Context of Lean and Six Sigma," International Journal of Production Research 46, no. 23 (2008): 6679-6699

• Examining the role of single versus dual decision-making approach for patient care (with Deepa Gordia) Revision at JOM
• Learning from High Work-Load Environments: An Empirical Study of Learning by Doing in Call-Centers (with Anand Nandkumar and Srikanth Kannan) Under Review at JOM  
• A Million Small Experiment: An Examination of Hospital Responses to COVID-19 Pandemic (with Ken Boyer, Jane Iversen and Soh-Hyun Chu) Revision at JOM 
• Does Fresh food improve health? Evidence from a quasi-field experiment at the food bank (with John Lowrey and Ayaz Hyder) Under Review at JOM
• The role of access in improving prevention and healthcare costs (with Yingchao Lan) Under Review at JOM 
•  The Impact of Hospital Information Technology Adoption Process on Quality of Care and Cost (with Luv Sharma) Under Review at Health Affairs
• Role of Middle Management on Administering Frontline Innovation in German Hospitals (with Felix Mosner and Fabian Sting) Under Review at JOM